We are looking to update our records for the following roles/functions within your organization.
- Global Admin – the main person responsible for the day-to-day operation of the platform
- Regional/Division Admin – someone who administers the program for a specific region or division
- Business Sponsor – the person who introduced and championed TRUCE for the organization; the person responsible for making business decisions about the program; ideally the person who signed the contract
- Technical – Apple/iOS– the person we work with to coordinate enrollment in Apple’s software development programs that will allow us to do a mass deployment of the TRUCE app across Apple devices
- Technical – Android– same as above if different than for Apple/iOS
- Technical – MDM – the person who manages the customer’s MDM platform and who we work with for mass deployment across the company using their MDM to push the app out to the devices
- Billing Contact – the person responsible for processing TRUCE invoices and ensuring payment; who our A/R person would interact with
We also want to know who the key contacts are that should receive product updates from our team.