What should I do if I have an issue using TRUCE?

The most common questions we hear from our users can be found in this FAQ document or your can search our online Knowledge Community atsupport.trucesoftware.com.

If you are unable to find an answer to your question, or still have an issue, please create a TRUCE Support ticket with as much detail as possible noting the date, time, what occurred and steps to recreate the issue, as well as your mobile device’s number, company, and beacon ID (if known).

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