TRUCE + Applause

Safe driver. Star technician. Same person.

Applause tracks technician performance in real time and turns your best people into your biggest growth engine. TRUCE makes sure they get there safely. Together, we close the loop between safe driving and high performance so the technician you depend on today is still on your team next year. 

The platform that turns technician performance into a competitive advantage

Applause is a real-time technician performance platform built for field service operators. It tracks the behaviors that drive customer satisfaction, team productivity, and business growth, then turns that data into recognition, coaching, and retention. When your best people perform, Applause makes sure they know it and so does everyone else.

applause app

The technician who performs best is also the one most at risk on the road

Answering the next dispatch. Confirming the arrival. Sending the invoice before the next job. That is the service you built. It is also why the average field employee interacts with their phone 1,800 times a year while driving. Applause measures what great looks like on the jobsite. TRUCE protects the person delivering it on the way there.

quotes fill blue

Responsiveness is what makes a great team. It is what puts them at risk.

Performance starts before they pull into the driveway

You did not create an unsafe workforce. You created a responsive one. TRUCE adds the road safety layer that Applause customers have been missing, so the technician performance data Applause captures reflects a team that is protected, coached, and continuously improving.

Distraction Prevention

Device policy enforces automatically the moment the vehicle moves. Dispatches and calls stay on. Everything else you flag stays off until the truck parks.

AI Video Telematics

Forward-facing and in-cab dashcam coverage with threshold event capture. No extra hardware beyond the device already in their pocket.

Driver Scoring & Coaching

Gamified scoring, leaderboards, and automated in-app coaching that mirrors the same performance culture Applause builds on the jobsite.

Automatic Jobsite Check-in

When the vehicle stops, a jobsite session starts automatically. Supervisor sees arrival, time on site, and crew location. Zero friction for the technician.

Incident Escalation

Field tech taps an in-app escalation. Supervisor sees the incident, the nearest co-worker, and a full audit trail for risk, HR, or your carrier.

Lower Cost

Full connected-vehicle and jobsite platform at roughly $1 per employee per day. No legacy markups.

pest control

Build a higher-performing, safer field service team.

TRUCE and Applause bring together road safety, jobsite visibility, and technician performance so your best people keep showing up, keep improving, and keep growing your business.

Ready to see what this looks like for your team?

Schedule a Driver Safety & Performance briefing with TRUCE. We'll show you how field service organizations are protecting their best technicians, reducing crashes, and connecting road safety to workforce performance.